B2B Retailers

  • Why are there no prices shown on products?

    FKACO only accepts wholesale orders through our portal.  If you don't see the cost of each item, you are not logged in to the site. Either log in with your existing email and password or register. Dealers (B2B Retailers) who register for t...
  • Does your website show me my shipping costs prior to placing the order?

    Not currently, Our dealers have their own shipping. If you'd like FKACO to ship, please log-in and send us a COZE (chat) to add charges to your check-out. We will automatically quote UPS Ground or Business Delivery rates, depending upon the address o...
  • Do we need to place an online order?

    Yes, all orders are placed thru the portal to ensure accuracy. You can also send your purchase orders to info@fka.audio. We accept orders for retail fulfillment over the phone, however, they will be transferred to the portal. An account will be made ...
  • When do orders ship?

    Generally, MOD ships 5-7 days for CD orders, depending on volume. Collectors edition Vinyl order ship 14 days. All vinyl orders are limited to 3-5 copies. Any vinyl orders over 100 units require a P.O., and may exceed 3-5 months for product to be rec...
  • When do orders ship?

    Generally, MOD ships 5-7 days for CD orders, depending on volume. Collectors Edition Vinyl orders ship 14 days. All vinyl orders are limited to 3-5 copies. Any Non-Collectors Edition vinyl orders over 100 units require a P.O., and may exceed 3-5 mont...
  • Returns

    A copy of FKACO's return policy is available by logging in and viewing it in the Dealer Documents link from the portal.  If you have a specific question regarding an item or transaction, you can email info@fka.audio.In general, all...
  • Order tracking

    Yes, we supply tracking when orders are routed via UPS, FedEx or USPS. You will receive the item tracking number on your paid invoice copy, as well as via an automated email which is sent directly from the carrier. PRO numbers for palletized freight ...